Extended Warranties, Maintenance Service and Lease Contracts   / Murthy, D.N.Prabhakar.; Jack, Nat. -- London :Springer London :;Imprint: Springer,2014.

xviii, 399 p. :

1.Introduction -- 2.Product Reliability and Maintenance -- 3.Introduction to Game and Agency Theories -- 4.EW/MSC An Overview -- 5.EW/MSC Process -- 6.Cost Analysis of EW/MSC -- 7.Models for EW/MSC Decision-making -- 8.Lease Contracts -- 9.Models for Lease Decision-making -- 10.Management of EW/MSC and Lease Processes -- 11.Risk Management.

ISBN 9781447164401