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001 -Identificacion Principal del registro
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Identificacion Principal del registro
INGC-MON-05390
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003 -Control Number Identifier
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Control Number Identifier
AR-LpUFI
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005 -LAST MODIFICATION DATE
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LAST MODIFICATION DATE
20071101112034
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008 -CONTROL FIELD
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CONTROL FIELD
060510s1996 |||a fr||||| |0 0|spa d
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020 -INTERNATIONAL STANDARD BOOK NUMBER
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a
International Standard Book Number
9506412316
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100 -MAIN ENTRY--PERSONAL NAME
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a
Personal name
Chang, Richard Y.
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245 -TITLE STATEMENT
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a
Title
Satisfacer primero a los clientes internos :
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b
Remainder of title
guía práctica para una mayor satisfacción de los clientes externos e internos
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260 -PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
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a
Place of publication, distribution, etc
Buenos Aires :
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b
Name of publisher, distributor, etc
TEC Consultores,
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c
Date of publication, distribution, etc
1996.
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300 -PHYSICAL DESCRIPTION
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a
Extent
x, 104 p. : gráfs.
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440 -SERIES STATEMENT/ADDED ENTRY--TITLE
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a
Title
Serie para la mejora de la
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
EMPRESAS
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650 -SUBJECT ADDED ENTRY--TOPICAL TERM
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a
Topical term or geographic name as entry element
CLIENTES
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700 -ADDED ENTRY--PERSONAL NAME
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a
Personal name
Kelly, P, Keith.
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942 -Biblioitem information
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929 -Medio de adquisicion
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970 -Generacion del registro
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a
Descripción
Registro convertido en forma automatizada
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